Changing health insurers and plan design happens often. This usually means new ID cards are needed. Sometimes they arrive late.
Even more common, folks lose their cards.
We get calls frequently from clients in a panic because they firmly believe they can’t go to the doctor without their ID card.
Here are some options.
Most providers can access your health plan coverage information using just your name, social security number and date of birth.
Or, insurer websites often allow members to print temporary ID cards.
Or, ask the doctor or pharmacist to simply hold the charge for the short time it would take to get them your new card.
Or, your agent would be happy to provide coverage information to providers who call.
We’ll also help you file a claim if you end up just giving them plastic!